FREQUENTLY ASKED QUESTIONS
CAN I EAT THE WICK? Please do not eat the wick. The wick is paraffin-coated natural cotton. After singing, wishing and blowing, there is only a nub of wick left to remove. Wait a moment before plucking it out or eating around it. Paraffin is FDA approved (and often used to coat fruit).
WHY A BOX OF 3? Three candles allow reflection and celebration for one’s Past, Present & Future. If your celebrant prefers one/year + one for good luck, pass out matches. Otherwise, by the time you’re lighting candle 6, candle 1 will be self-extinguishing. Quality over quantity - this ain't your daddy's celebration. Or maybe it is....
IS THERE A DISCOUNT FOR BULK ORDERS? Yes, but we're talking 150 boxes or more...please see next question.
CAN I GET CUSTOMIZED CANDLES? Yes! Corporate logos, wedding monograms, or any image you have the rights to use can be knockout custom candles. This awesome option has restrictions. Please inquire.
CAN I SEND CANDLES TO FAMILY & FRIENDS? Yes! We will gladly wrap and ship candles to the special people in your life, and at the end of the year we make a 'pay it forward' donation to Icing Smiles, Inc. to make your thoughtful gift even sweeter.
WHAT'S THE DEAL WITH SHIPPING? We wish we had a better deal for shipping. Let Them Eat Candles® are premium chocolate. They melt in hot delivery trucks and in sun-drenched mailboxes if not properly protected. So between approximately May 15 - October 15, candles must be shipped 2-day or overnight, and must include "keep cool" supplies. Please encourage your local shop to place a wholesale order so your candles can carpool.
WHEN WILL MY ORDER SHIP? Candles usually ship Monday – Wednesday via USPS or FedEx. HOWEVER, due to the increasingly unpredictable climate, if we check your zip code and can catch some cooler temperatures later in the week, we'll ship then. Please, please follow the tracking number and bring your candles inside ASAP.
I LIVE OUTSIDE THE U.S. - CAN I EAT MY CANDLES? Unfortunately Let Them Eat Candles® only ships domestically. Does that answer your question?